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Important Brand Update

Balance VA is now
Clinic Assist

Same team. Same service. A clearer name that better reflects what we do: supporting clinics at the front desk with a mix of trained humans and AI.

Book with Clinic Assist

New Name

Same trusted service, focused 100% on healthcare.

Context

Why the change?

As our service expanded beyond “virtual assistants” into full reception coverage and our own dedicated tech infrastructure & AI, the Balance VA name no longer fit.

Healthcare-first focus

Specialized support for clinics.

Full Reception

Not just call answering.

AI + Human Support

Efficiency meets empathy.

Long-term Platform

Built for scale, not generic admin.

What stays the same

We are committed to zero disruption. Your service continues exactly as normal.

Same Team & Leadership

The dedicated people who know your clinic aren’t going anywhere.

Same Standards

Onboarding, support, and call handling quality remain our top priority.

No Service Disruption

Your calls and enquiries are handled exactly the same way.

Same Booking Process

If you were looking for Balance VA, you’re in the right place.

Get Started

Book with Clinic Assist

You can book exactly as before using the form below.

Already a Balance VA client?

You don’t need to do anything. Your service continues as normal - just under the Clinic Assist name going forward.

Your Customer Success Manager is here to help
Ready to transform your clinic?

Same Great Team.
Even Better Service.

Join us as Clinic Assist and experience the future of healthcare reception.

Book with Clinic Assist

No disruption • Seamless transition