Your calls don’t stop when you step out. Neither do we. CX Assist combines AI-powered call handling with trained human receptionists — so every call is answered, every lead is captured, and every customer feels looked after.

You're brilliant at what you do. But the phone keeps ringing — and when it goes unanswered, customers go elsewhere.
85% of callers who don't get through will never call back. Each unanswered call is revenue walking out the door.
Hiring, training, holidays, sick days, lunch breaks — reception is expensive and calls still get missed during busy periods.
Past customers who haven't been in touch for months aren't lost — they just haven't been contacted. Systematic reactivation brings them back.
CX Assist is built for businesses that can’t afford to miss a call. Our team is trained in your industry, your systems, and your terminology.
Our AI handles routine calls instantly — bookings, FAQs, callbacks. When a call needs empathy or understanding, it's seamlessly escalated to a trained human receptionist.
Not generic call handlers. Our team learns your business, your terminology, and your customers. They represent you as if they're sitting in your office.
We systematically contact lapsed customers to bring them back. One client reactivated 2,777 lapsed patients in a single year — representing significant lifetime value.
Inbound call handling, outbound recall campaigns, digital lead follow-up, diary management, and monthly performance reporting with optimisation recommendations.
Select your business type below and we’ll tell you exactly what we can do for you.
“There is absolutely no way we could have achieved the booking numbers we needed without Clinic Assist. The team is more efficient than Amazon Prime — the amount of time I’ve saved to focus on other things as a business owner is worth every penny.”— Danny, Body Active Clinic (Osteopathy & Physiotherapy) — 41:1 ROI, £247,400 annual revenue