24/7 Expert Telephone Support
Never miss a call from families seeking live-in care urgently or family checks on mum.
Care Assist for Live-in Care
Support seamless communication between live-in carers, families, and care coordinators. Ensure personalised care with 24/7 coordination.
TRUSTED BY HEALTHCARE LEADERS
The Challenge for Live-in Care Providers
You're missing opportunities to match carers with families who need them most.
Missed Client Calls
Juggling client care with phone duties leads to missed calls and lost opportunities for new clients.
After-Hours Frustration
Families calling for urgent care outside business hours get voicemail, pushing them to competitors who are available.
Staff Burnout & Inefficiency
Reception staff feel overwhelmed managing calls during peak times while trying to provide quality in-person patient care.
Why Choose Us
Why Choose Care Assist for Your Live-in Care Service?
Specialised support for personalised live-in care.
Give clients the continuity they need
Your account manager will provide friendly continuity on the phone when clients and family need reassurance and updates.
Live-in Care Expertise
Our agents understand live-in care requirements, carer availability, and family expectations.
GDPR & CQC Compliant
All family and carer data handling meets strict UK care regulations and privacy standards.
LIVE-IN CARE SOLUTIONS
Live-in Care Solutions
Never Miss Care Inquiries
Our systems ensures every family seeking urgent live-in care gets an immediate response.
24/7 Availability
Families can inquire anytime about live-in care options.
Regulatory Compliance
All communications meet CQC and GDPR standards.
Care Manager Support
Our systems handle initial screening and call routing while account managers focus on client care support and new placements.
Testimonials
What our customers are saying
FAQ
Frequently asked questions
Elevate Your Live-in Care Services
Seamless coordination for personalised care
Care Assist enables live-in care providers to maintain constant communication with families, coordinate care plans, and ensure residents receive the personalised attention they deserve.
