CX Assist for Extra Care Housing

Provide clients with comprehensive on-site care coordination and emergency response support. Advanced solutions for modern extra care communities.

TRUSTED BY HEALTHCARE LEADERS

Swansea ChiropracticBody FunctionAlbaElms ChiropracticLondon Wellness CentreWimbledon Clinic
Swansea ChiropracticBody FunctionAlbaElms ChiropracticLondon Wellness CentreWimbledon Clinic
Swansea ChiropracticBody FunctionAlbaElms ChiropracticLondon Wellness CentreWimbledon Clinic
Swansea ChiropracticBody FunctionAlbaElms ChiropracticLondon Wellness CentreWimbledon Clinic

The Challenge for Extra Care Housing Providers

You're missing opportunities to help individuals find their ideal housing with care.

Missed Family Calls

Juggling client care with phone duties leads to missed calls and lost opportunities for new clients.

After-Hours Frustration

Families calling outside business hours get voicemail, pushing them to competitors who are available when they need urgent care.

Staff Burnout & Inefficiency

Carers feel overwhelmed managing calls during peak times while trying to provide quality in-person patient care.

Why Choose Us

Why Choose Care Assist for Extra Care Housing?

Integrated housing and care solutions for modern communities.

24/7 Telephone Support

Never miss calls from individuals seeking extra care housing.

Streamlined Admissions

Handle inquiries efficiently while carers focus on providing exceptional care.

Extra Care Expertise

Our agents are trained on extra care housing requirements and care integration.

Regulatory Compliance

All communications meet care regulatory standards.

In Room Phone

Offer a phone in clients rooms with automated call routing and direct dial options.

We've got you covered

Extra Care Housing Solutions

Never Miss Extra Care Inquiries

We ensure every family seeking urgent care gets an immediate response.

Housing & Care Matching

Capture housing and care needs for appropriate unit, single and couple matching.

Maximise Occupancy

Convert more inquiries into successful housing placements.

24/7 Housing Support

Individuals can inquire anytime about housing with care options.

Integrated Care Support

AI handles initial housing inquiries while care teams focus on assessments.

Regulatory Compliance

All communications meet housing and care regulatory standards.

Community Coordinator Relief

We manage routine inquiries allowing coordinators to focus on resident care.

Testimonials

What our customers are saying

FAQ

Frequently asked questions

Enhance Your Extra Care Housing Community

Comprehensive care coordination and support

Care Assist enables extra care housing providers to offer clients peace of mind with 24/7 care coordination, emergency response support, and seamless communication with families and care teams.

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