NO QUEUE | NO VOICEMAIL | NO WAITING

Offer World-Class Patient Care with an AI-Enhanced Telephone Reception

Never Miss a Call, and Delight Patients with Seamless AI & Human-Powered Communications 24/7

Calls Handled

Appointments Booked

Leads Nurtured

Reschedules Handled

Welcome to Clinic Assist: Your Clinic’s Always-On Communication Partner

Answering your clinic phone should not be something that your staff do in their spare time. It is the gateway to your services and needs dedicated, focused staff and airtight systems.

Clinic Assist redefines clinic communication by blending cutting-edge AI voice technology with compassionate human support. Free your staff to focus on in-person care while we handle calls, bookings, and marketing insights—faster, smarter, and around the clock.

You remain in control of the phone so you can answer calls at any time, but your focus should be on providing the best patient experience when they are with you in person, knowing we’ve got you covered on the phone.

Why Clinic Assist is the
Best Healthcare Phone System?

24/7 Intelligent Call, Contact, and Diary Management

Our AI voice agents answer calls day or night, handling FAQs, AI-driven patient appointment scheduling, and capturing new lead contact details—no hold times, no missed opportunities.

Human Touch When It Counts

Complex questions?
Emotional concerns?
Our live agents step in seamlessly, ensuring every patient feels heard.

Complete AI Clinic Communication Solution

Transfer calls between clinics, rooms, mobile devices, or our hybrid team with customizable unlimited extensions. Your clinic stays connected, always.

Data-Driven Growth

Every call is logged, transcribed, and analyzed. Build targeted marketing lists, track trends, and optimize operations with actionable insights.

Clinic Assist offers

Let your staff focus on the patients in front of them. Let Clinic Assist handle the rest.

The best AI phone system for medical clinics

Intelligent Communication for Clinics – With Uninterrupted Care. 

CQC – Compliant Clinic System

Listen to our AI agent demo

Which includes, FAQ handling, lead generation, appointment booking, treatment recovery time calculations, clinic location travel time calculations, price negotiation and sales strategies.

How It Works

First, our AI assistant answers the call to determine if it is a new or existing customer, storing
lead data if they are new. Then we gather context and answer any questions they have.

Answering FAQs

We train our AI on all of the most common questions in your industry then we add clinic-specific training like your contact details, location,, parking arrangements and hours of business.

Clinic diary management

New appointments booked, changes to existing appointments and cancellations, always trying to reschedule rather than allow a cancellation. Most calls can be handled in this way.

Clinic-Wide Sync

We integrate our systems with your calendars, CRMs, and marketing tools—all in one platform. Or we can provide clinic software solutions as part of our service.

Human Backup

When empathy or complexity demands it, calls shift
seamlessly to our expert agents.

AI lead generation for clinics

You can focus on patient care while our systems build your mailing list and automatically nurture the leads in your CRM

Customer Reviews

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Recently set up my clinic and the team has been fantastic. From set up to advice and excellent remote receptionist support I’m not sure were my clinic would be without you. You always work so passionately to make sure our patients get the best experience and insight and they really are reaping the rewards from your efforts! Thank you!!

5
Laetitia Denholm
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I’ve recently engaged the services of Clinic Assist to support my clinics during a receptionist dry spell. To date Kate has restored my faith in VA companies and continues to over deliver at every oppurtunity! The feedback from pateints is very positive too!

5
Stuart Rudd
{

Excellent – seamlessly integrated with our practice. The girls are highly trained and specialised. Couldn’t recommend them more.

5
Claire Roderick
{

Kate led an exceptional training day for our team that was engaging, informative, relatable and fun. We’re looking forward to having her back and working with her for the foreseeable!

5
Peter Blenkarn

How to Reduce Missed Calls in Healthcare and Improve Clinic Efficiency with AI Communication?

Free Up Your Front Desk

Redirect staff energy to in-person care instead of phone tag.

Smart Automation

Reduce no-shows with automated reminders, fill last- minute slots, and grow your practice with precision.

Peak-Time Performance

Handle surges effortlessly—no overloaded lines, no queuing frustrated patients.

Security & Compliance

GDPR & HIPAA-compliant systems ensure patient data stays protected at every step.

SEAMLESS INTEGRATION

Seamless integration with all clinic management software solutions, we implement contact and calendar synchronisation across all systems.

MARKETING

Full clinic marketing and lead reactivation services are available by email, message and telephone.

Ready to Revolutionize Your Clinic’s Communication?

See How Clinic Assist Can Transform Calls into Growth.